Job description
Specialist Crafts Ltd
Role: Team Leader
Job Spec:
We are an SME mail order business which has recently gone through an MBO and is now owned and run by 5 shareholders, 4 of which work within the business. From our UK Head Office and warehouse, based in Leicester we despatch a high volume of orders (up to 1000 per day) of art & craft materials to schools and trade customers. We export internationally and have two sales offices in our largest export markets – Ireland and UAE.
You are a motivated, personable Team leader with at least 2 year’s experience in a similar team leader role. You will have the following qualities:
- Ability to manage and motivate staff
- Strong IT literacy skills with previous use of an ERP system preferably Sage X3 – full training will be given.
- Strong communication skills
- Excellent relationship building skills
- Ability to organize, lead, motivate, problem-solve
To succeed in this role you must flexible, approachable & confident.
The role - Daily you will manage the overall activity in your relevant area, such as Pick & Pack, Goods in, Manufacturing, Export.
- Manage staff effectively.
- Monitor KPI’s within your department.
- Communicate labour requirements to management in line with forecasted volumes.
- Responsibly for the training of your team.
- Ensure all H&S guidelines are followed.
- Problem-solve any issues that may arise day to day.
- Promote continuous improvement.
- Holiday/Sickness cover for other Team Supports.
.
Person Spec:
Essential
Desirable
Qualifications/Education/Training
- Experience on an ERP system
- Health & Safety training
- MHE license
- currentt ERP Experience
- Mail order experience
- First Aid
- Fire Marshal
Communication Skills
The ability to communicate effectively with:
- Senior managers
- Staff at all levels
- Phone
- External suppliers
Skills
- Organisational skills
- Ability to multi task
- Positive outlook
- Motivated
- Attention to Detail
- Team player
- Meeting deadlines
Knowledge
- 2 year’s previous experience in a similar role
Job Types: Full-time, Permanent
Benefits:
- On-site parking
- Private medical insurance
- Sick pay
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Team Leader: 2 years (required)
Licence/Certification:
- Reach or counterbalance (preferred)
Work Location: In person
Reference ID: SCLWH2006
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